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  • Report:  #1184780

Complaint Review: boostmygrades.com

boostmygrades.com scam do not use Internet

  • Reported By:
    Jermaine — San Gabriel California
  • Submitted:
    Fri, October 24, 2014
  • Updated:
    Sat, November 01, 2014

I used them for 2 assignments. One assignment went very well. The other one after week 5 of a 8 week term just stopped doing work. Stating that it was for non payment, even though I produced the payment reminder that stated the days of payment, the confirmation of payment as well as a screenshot of my bank account showing that the payment was made. They ignored my direct messages on the site. They ignored my emails. I ended up catching the live help online one day and after she said they would reimburse me but I still haven't heard anything else from them. They will just ignore you. Their customer service is absolutely horrible. Its honestly better doing the work yourself or finding a more reliable service provider.

4 Updates & Rebuttals


Jermaine

San Gabriel,
California,

They made things right

#5Author of original report

Sat, November 01, 2014

 After getting in touch with the marketing team of boostmygrades they issued a full refund as well as a discount for further service. I will say that the tutors were doing very well in the classes before the incident and I did receive a good grade as promised in the finished class. I would recommend them if you are in a jam and need some help like i was. Good job boostmygrades


Jeanski

Dayton,
Ohio,

Lacey

#5Consumer Comment

Sun, October 26, 2014

People like you, and companies like yours, are one of the reasons our higher education system is in deep trouble. How do you justify cheating?  I realize that people need jobs, and perhaps this was the only one you could find.

There isn't a religion in the world that justifies what you're doing.  Helping people cheat is wrong on so many levels.  When I find out a student has used a company like your I give them an automatic "F" for the course and report them for plagiairsm. And we DO have ways of determining this information.

How do you sleep at night?


BMG Customer Resolutions

NY,
New York,

Refund was given after non-payment made on balance

#5UPDATE Employee

Sat, October 25, 2014

Hello,

Typically we do not respond to ripoff reports because they are fake in nature, but in your case, this is real. 

This is Lacey with BoostMyGrades Customer Resolutions and we wanted to let you know that we've refunded your funds, sorry for any miscommunication. We understand payment wasn't delivered or recorded thus the class was stopped.

We're sorry for any misunderstandings, and want you to know your refund is on its way to you.

Please accept our apology, as we continue to serve our clients in the most professional manner.

Lacey 
Senior Marketing Manager 

 

 

 


Jeanski

Dayton,
Ohio,

karma

#5Consumer Comment

Sat, October 25, 2014

You got ripped off by a company whose business model is based on helping YOU rip off people (your instructor, school, future employers).  You got what you deserved.

If you were my student you'd be expelled for plagiairsm.

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