Complaint Review: BOSCH APPLIANCES

AFTER SPENDING A LONG TIME LOOKING I BOUGHT A BOSCH MIXER AND GOT A VERY BAD CUT TAKING THINGS OUT OF THE BOX.
I CALLED BOSCH TO LET THEM KNOW AS A KINDNESS TO THEM AND A FEW DAYS LATER THEY CALLED ME BACK AND SAID THEY WOULD LIKE TO DO SOMETHING FOR ME BECAUSE OF WHAT HAPPENED AND TO TAKE A FEW DAYS TO THINK OF WHAT THEY COULD DO.
I DECIDED THAT WAS NICE AND I PICKED TWO ATTACHMENTS. THEY CALLED ME AGAIN AND WANTED ME TO SEE A DOCTOR AND SAID THEY WOULD PAY FOR IT RIGHT AWAY. I DID NOT WANT TO BUT THEY TALKED ME INTO IT.

THEN THEY CALLED AND SAID THEY WOULD ONLY OFFER ME ONE PRODUCT TO PICK ONE ATTACHMENT SO I DID PICK THE FOOD PROCESSOR ATTACHMENT. I WENT TO THE DOCTOR AND GOT WHAT THEY WANTED AND FAXED IT TO THEM BUT THAT WAS NOT GOOD ENOUGH SO I SENT IT TO THEM.

THEN THEY CALLED ME BACK AND SAID THEY WOULD NOT SEND ME THE ATTACHMENT I PICKED AFTER ALL BUT THEY WOULD SEND ANOTHER ONE AND I TOLD THEM I HAD BOUGHT IT WHEN THEY TOLD ME TO PICK ONLY ONE.

SO NOW I HAVE NOT GOTTEN THE DOCTOR BILLS PAID FOR AND THEY TELL ME THAT THEY WILL NOT PAY FOR MY PHONE CALLS AND THEY WILL NOT SEND ME WHAT THEY TOLD ME THEY WOULD SEND ME.

THEY HAVE TREATED ME AWFUL AND THERE ARE EVEN A FEW MORE MEAN THINGS THEY HAVE DONE THAT i DO NOT HAVE TIME TO LIST. I DID NOT WANT ALL OF THIS IN THE BEGINNING BUT NOW I WANT THEM TO PAY MY DOCTOR BILLS AND FOR MY PHONE CALLS ABOUT 12 DOLLARS AND TO SEND ME THE FOOD PROCESSOR ATTACHMENT THAT THEY SAID THEY WOULD SEND!

They have treated me like I am stupid and do not count and they have lied to me and kept me upset. I really believe they do not care about their customers. THEY EVEN HAD TO QUESTION MY DOCTOR TREATING ME LIKE A LIAR AND FOUND OUT I WAS NOT BUT ARE STILL TREATING ME AWFUL. I TOLD THEM I HAVE A CRONIC ILLNESS AND DID NOT NEED TO GO THROUGH ALL THIS BUT THEY DO NOT CARE ABOUT ME AND I DO NOT THINK THEY WOULD CARE ABOUT YOU. WHAT I AM ASKING FOR NOW IS VERY LITTLE COMPARED TO WHAT I HAVE BEEN THROUGH. THE CUT WAS BAD ENOUGH TO HAVE CUT NERVES AND I DID NOT SUE THEM I WAS NICE. YOU WOULD THINK THEY WOULD WANT TO BE CARING BACK!!

Diane
Sylvania, Alabama
U.S.A.