Print the value of index0
  • Report:  #706026

Complaint Review: Bottom Line books

Bottom Line books , IA They are billing me for an unsolicited yearbook that I returned unopened. Des Moines, Iowa

  • Reported By:
    2nd bill notice — Tacoma Washington United States of America
  • Submitted:
    Tue, March 15, 2011
  • Updated:
    Tue, March 15, 2011
  • Bottom Line books
    P.O. Box 361014
    Des Moines, Iowa
    United States of America
  • Phone:
    8006785835
  • Category:
I was sent an unsolicted 2011 Yearbook from Bottom Line Books on Feb 19 2011.

I wrote refused on the box that it came in and sent it back to the address that was on the box.

Since then, I have received two billing notices to pay for the book, today, Mar 14, 2011, being the most recent.

1 Updates & Rebuttals


2nd bill notice

Tacoma,
Washington,
United States of America

Problem resolved

#2Author of original report

Tue, March 15, 2011

I just called customer service at bottom line books and told them I had returned the book on Feb 19th, 2011 on an unopened box with refused on the outside.

They said they received the book and that I do not owe anything and to disregard the second bill.  I asked for a letter of confirmation and they said I would get one within seven business days.

Respond to this Report!