Complaint Review: Bowflex - Nautilus

I really enjoy my Bowflex, but if you buy one don't use their financing plan through "Nautilus Group" or HSBC Card Services (aka Household Bank). I have my payments set-up on an auto pay plan. HSBC keeps changing the due date of my payment, thus making my payments late from time-to-time. I think that they do this so they can hit me with a HUGE late fee. When I try to call HSBC at 800-365-3912 I can never get through to anyone. After stumbling though their prompts for about 5 minutes a recording comes on, says "Good bye", then hangs up on you. My complaint here is with HSBC, but since Bowflex uses this company for their financing, people should know!

Diane
Rochester, Minnesota
U.S.A.