Complaint Review: Bowflex

  Purchase a bow flex max trainer six months ago worked great until two months ago and broke we called Nautilis which is also bow flex customer service told how to take apart the machine while we're on the phone they told us it was the belt that was bad they said they would send us a new belt they also asked if we wanted service tech to install it if we did that was $187 I said no when we finally got the belt two weeks later it didn't fit we called back they said oh sorry we sent the wrong belt received another belt again two weeks later. That that was also wrong so they sent us another bill again another two weeks I called them set a receipt the bell and I wanted a technician to come out to my house to fix it at no charge to me because they screwed up three times they agreed we got the new Belton two weeks later I emailed them and ask them when my tech is going to come out they said they would contact me in a couple days I got an email a week later stating A technician would be in contact with me within 2 to 3 business days really another three days I have been without this piece of crap machine now for almost 8 weeks this is the worst company ever the worst customer service ever get the world is wrong and they're stupid I wish I could cut it into 1000 pieces and ship it back to the owners front garden buyer beware do not buy anything from this company horrible customer Service they do not care they will take their time and send stuff out to you they don't care it's all about the money the machine was great when it worked now it's been dead again buyer beware they are rip off company who have no customer service skills whatsoever do not purchase anything from these people I encourage you to place a full-page ad in Vancouver Washington state and how horrible this company is I'm gonna do the same