Box Office Ticket Sales Tickets sold were compromised on their end, refused to give me a refund when promised. Omaha NE
March 1st 2019 my daughter purchased two tickets on my creditcard in a nose bleed section for a grand total of $931.07, the regular price for these tickets were only in the $100.00 area. Unable to get a refund only moments after, I understood and took the tickets.
I received an email two days ago saying the company needed to speak with me urgently, saying that the barcodes on my ticket were no longer good, the tickets were compromised, two weeks before the show. I expressed to them I'd certainly like a refund, they said they had to offer me tickets of equal value or more and should I decline at that point, I was promised a refund.
They sent me tickets, I told them I didn't want them, they still refused me a refund. I physically cannot sit with my daughter closer to the stage, they told me that it wasn't their problem and still refused a refund. I paid $931.07 for two tickets, for two seats that they are no longer able to produce, and they still refuse to give me my money back. I've filed a complaint with BBB.