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  • Report:  #1134744

Complaint Review: boxofficeticketsales.com

boxofficeticketsales.com bethel woods center for the arts. box office ticket sales Beware..concert..ticket..scam chicago Illinois

  • Reported By:
    booch — bronx New York
  • Submitted:
    Sat, March 29, 2014
  • Updated:
    Tue, April 22, 2014
  • boxofficeticketsales.com
    17 east monroe st
    chicago, Illinois
    USA
  • Phone:
    866-625-4586
  • Category:

 Company offers ticket sales to bethel woods concerts etc.  Ordered tickets said they would email tickets but they never came....I called back and they said they would resend...Nothing came.. I called back and got the run around how they were busy and they woulod send them closer to the event....

They were very short and hung up...I finally looked them up and got many negative reports. They are ripping people off I called credit card company immediately

1 Updates & Rebuttals


Christa Koeller

Omaha,
Nebraska,

Please call us directly for assistance

#2UPDATE Employee ..inside information

Tue, April 22, 2014

    Without identifying information for this customer it is hard for me to speculate exactly on this claim, however I can assure you Box Office Ticket Sales goes out of its way to ensure all ordered tickets are delivered appropriately and in a timely fashion to our customers. Generally our trained event specialist are to advise customers tickets are sent 7-14 days prior to the event date. However if the tickets are available any sooner we certainly do send them to our customers quicker. 

    If you have an order or confirmation number I can personally look into your order and provide any and all delivery information regarding your purchase. 

 

Please don’t hesitate to contact me directly for further assistance. 

 

866-625-4586

 

Please have your order confirmation number or your last name available to the customer service agent. 

 

 

Thank You,

 

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