Complaint Review: Boyer Shower Company

On 7/29/08, Mr. Boyer the owner sent a hateful young worker who left everything dirty with tar on the floor. With his tarred hands, he left his marks on the new plumbing fixtures, two bathroom doors, and toilet cover. He deliberately scraped the new shower head arm (chrome pipe). He dented the bathroom doors and peeled off the paint from one of the doors while trying to remove the tar. I called Mr. Boyer the next day after I cleaned the entire bathroom and noticed all the damage. Mr. Boyer never assumed responsibility for his malevolent worker and denied that his worker did anything wrong.

Resolution: $60 for the damaged shower head arm, $25 for cleaning the tar off the new plumbing fixtures, two bathroom doors, and toilet cover, $50 to repair the dent on the door and then sand and apply primer and top coat paint. Total cost = $135.

Julie
Belmont, California
U.S.A.