Bradford Exchange Fraud, bait and switch advertising, LIARS!!! Scam!!!! Internet
Bradford Exchange lied to me 3 times so far about when I would receive a bereavement pendant I bought myself after losing our baby! It went from 10 days that that it would arrive to not even shipping for 2 months! They are scam artist and they are sick because I am already going through SO much!
I have called 3 times and spoken to 3 people and they all have given me the run around!!!! Worst part is that I purposely called to verify that item was in stock after reading that it was on line before placing order! They lied to me in one phone call and said it wasn't in stock and when I said check your website they got nervous and made up some other BS!!!!
They are a horrible excuse for a business and the people working for them are scum......I have alerted my credit card company and I doubt I will ever hear from Bradford Exchange apologizing.....
2 Updates & Rebuttals
Fran
Niles,Illinois,
United States of America
Bereavement Pendant
#3UPDATE Employee
Thu, August 23, 2012
Dear Alexa, Thank you for your posting. We are so sorry to learn you have not received your pendant. I would like to assist you with your order. Please contact me at customer_inquiry@bgeltd.com. Please include your client account number, order number, and/or name and address.
Sincerely, Regina
Fran
Niles,Illinois,
United States of America
Bereavement Pendant
#3UPDATE Employee
Thu, August 23, 2012
Dear Alexa, Thank you for your posting. We are so sorry to learn you have not received pendant. I would like to assist you with your order. Please contact me at customer_inquiry@bgeltd.com. Please include your client account number, order number, and/or name and address.
Sincerely, Regina