Complaint Review: Bradford Exchange

I ordered ornaments from this company and many other decorations. I cancelled all series items that were set. talked to person on phone last time they sent something I didn't want. This item was cancelled in feb 2012. Now all of a sudden they started sending things again. It was cancelled in February 2012 And today is August 20th 2012.Wrote an email and also tried to call them. I guess the flagged my number because I was on hold for 1 hour 20 minutes with no response. This is a Thomas kinkade set. I guess they figured They would send all his things out to clean inventory since he passed away.