Bradford-Exchange and its' Sisters Companies they keep sending my mom invoices and, will not let us know her actual balance. I had asked twice in the past three weeks to close out her account but evidently that has not happened. Niles Illinois
My mom has spent a fortune at Bradford Exchange that she should not be buying.
However, they will NOT tell me what her actual balance is and, is impossible to get through a customer representative. The only way I found the phone number was on her credit card statement.
I have asked twice in the past three (3) weeks to close out her account and, to stop sending packages as she has ordered the same or similar items more than once. She is 81 years of age and, cannot think rationally.
She has still received packages and other mail that I informed them I wanted stopped immediately.
How can I fight this rip-off company?