Complaint Review: Brady Realty Group

To:

Brady Realty Group

Broker, DAVID HANSEN BRADY, B.0076902.LLC, License Issue Date 08/07/2009

Property Manager, MICHAEL F WELCH, License # PM.0166347, License Issue Date 01/26/2015

9670 W. Tropicana #115

Las Vegas, NV 89147

Re: Illegal rent increase, providing misinformation by agent, correspondence by a non-licensed agent, reckless disregard of the law towards Jay Geraldi - ≠===Las Vegas, NV====. Privacy violation

Note: A proposal of rent increase is not the issue of concern. It is the UNETHICAL, ILLEGAL and UNPROFESSIONAL COMPULSIVE manner of the increase. 

Brady Realty took over the property management of the property above mentioned property, while I was under a lease agreement with a legally binding rental amount set. Brady Realty attempted to intently illegally increase my rent, RECKLESSLY DISREGARDING a legal and valid lease agreement and the law and WITHOUT THE OWNERS CONSENT OR KNOWLEDGE. This is a letter, to Brady Realty, which is again illegally increasing my rent in a different manner.

Brady Realty Group should already be aware of emails and phone conversations concerning this. On 3/2/2015 I called your office inquiring about a $50 increase on my rent showing on your website link. I was transferred to Michael Welch. He identified himself as the property manager and informed me that a notice was sent to me via certified mail on about January 1, 2015 and via email. When I inquired what email address was this sent to I was then informed it was not sent via email. I requested verification of mail correspondence supposedly sent on January 1, 2015. I then received via email documentation, without regard to people’s privacy, with a letter from a non-licensed agent DATED January 30, 2015 and shown to be MAILED February 3, 2015.

I informed Mr. Welch that I did not receive proper notice. Mr. Welch responds,

“The law requires that a 30 day notice be sent to increase a tenants rent…. the rent will be increased and you will remain on a month-to-month status.”

This response is after he sent me documentation showing a notice sent in LESS than 30 days. I responded back to Mr. Welch that I am indeed renting month-to month and the manager is required, BY LAW, to give me a 45-day advance written notice of any proposed rent increase. NRS 118A.300. Mr. Welch completely ignored my address of the law and the misinformation provided me.

Howbeit, Mr. Welch has been a property manager for only a month and I am sure he is under your supervision. Although this brokerage is fairly new, you are required to know and ethically abide by the laws and ethical codes that govern property management. The Nevada Real Estate Division, GLVAR and NAR has placed a battery of conditions that verifies you know these laws and that you agree to a promissory to ethically abide by them. Even though it appears Mr. Welch may agree with this way of conducting business, it wasn’t him that illegally tried to increase the rent in the past or mail an unlawful notice in less than 30 days.

I have already filed this same letter of complaint online via social media, search engine placement. Apparently, I am not the only disgruntled party.

I look to have this resolved within proper procedure and a refund of the increased rent paid within 7 days. Alternately, I will seek legal and further relief.

Regards,

Jay Geraldi

Petrolino08@gmail.com