Complaint Review: Braids Most Wanted - BraidsMostWanted.com - Khadijah M. Fambro

I've ordered from this company a few times several years ago. I've never had a problem receiving anything I ordered until 2005 and December 2007. In 2005 I ordered a DVD and did not receive it. I spoke with Khadijah herself and she told me that they were having some issues with that particular DVD. We ended up talking for hours. I told her to keep me informed about the progress of the DVD and I would just wait. Time passed and I received an email in December saying that they were having a special on newly released DVD's so I ordered one on Dec. 27, 2007, to date I have not received the DVD. I sent an email on Jan. 7, 2008 and got a response back saying that I should have received it and they would ship another DVD and just track the other. It is Jan. 23, 2008 and I didn't receive anything, and now when I call the numbers listed on their site www.braidsmostwanted.com, the numbers are disconnected. I am very upset at how this company seemed to have vanished. As I said before, in years past, I ordered from them, and I never had a problem. They seem to be advertising DVD's with the intent of scamming people. I hate to say that, and would love to be proven wrong, but as it stands right now, they've taken my money twice and now I can't get a hold of anyone. I've checked all over the internet and noticed that their property was being taken. The last thing they should want to do is take from people who have supported them all of these years.

Trina
Bowie, Maryland
U.S.A.