Print the value of index0
  • Report:  #858634

Complaint Review: BrainHost.com

BrainHost.com The Website SCAM, RIP OFF, FRAUD Internet

  • Reported By:
    jeremykhuskey — Chattanooga Tennessee United States of America
  • Submitted:
    Sat, March 24, 2012
  • Updated:
    Mon, March 26, 2012
*UPDATE Employee: From Customer Support

I found an article online claiming that BrainHost.Com was offering Free Hosting for a Year.
I followed the Link Provided,
(http://www.brainhost.com/special-offer/royal-wedding.php)
And Proceeded to Sign up.

Through-out the Process, I was forced to decline a Hundred adds for "Additional Services" and after clicking no through the process to everything, they declined to provide my account, and they decided to charge my card for $20.00!

Like any other offer that says $0.00 upfront, I assumed that my card was for verification purposes.


Dear Jeremy H,One of your payments didn't go through because there wasn't enough money in your PayPal account to cover it.
Here's the information:

 Amount  $20.00 USD
Merchant   BRAINHOST

(Obivously I hadn't funded my paypal account for this amount as I didn't expect these charges!)
This is an absolute scam for BrainHost to syphen random charges out of their customers.
I would advise people to cease using this Host, as there is no telling what else they might throw at you.
Report Attachments:

1 Updates & Rebuttals

BrainHost

United States of America

From Customer Support

#2UPDATE Employee

Mon, March 26, 2012

Hello,

I'm sorry, that's a very old promotion, I'll have our developers look into it. Your charge was most likely for your domain name. Please contact us and we'll get this taken care of.

Eric
Brain Host Customer Support
1-800-311-9418
support [at] brainhost.com
http://www.brainhost.com/help

Respond to this Report!