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  • Report:  #199004

Complaint Review: Brakemasters

Brakemasters ripoff how dare you try to hustle me ceramiic brakes didn't exist in 1991 Santa Monica California

  • Reported By:
    Los Angeles California
  • Submitted:
    Sat, July 01, 2006
  • Updated:
    Wed, June 03, 2009
  • Brakemasters
    1547 Lincoln Bl.
    Santa Monica, California
    U.S.A.
  • Phone:
    310-458-1818
  • Category:

Brakemasters' Santa Monica store is in the wrong!
The sales/manager tried to sell me "Cerasmic"($60) front brake pads as the manufacturers authorized replacement part for my 1991 Honda Civic with a healthy lifetime waranty.+($60)+ $458 in labor.

Where he went blatantly wrong was by assuming that I am a complete idiot where car maintenance is concerned.

Thankfully I don't carry my wheel lock key with me: or he might've pulled it off

*note*
Ceramic brake pads are extremely specialized parts used in formula race cars that drive for 24 hours at a stretch

Not on a compact economy car made in Japan in the 90's
Don't ever let the service guy sell you parts that you have no use for. Even a Ferrari or Lambroghini doesn't need ceramiic brake pads for city driving.

Dylan
Los Angeles, California
U.S.A.

5 Updates & Rebuttals


Scottca75

Sacramento,
California,
U.S.A.

Maybe worth another look...

#6Consumer Comment

Wed, June 03, 2009

I recently read this review and did some investigation as to this claim. I found the following excerpt from Tirerack.com to the contrary...

"Why Ceramic Brake Pads?

We want our vehicle's brake system to offer smooth, quiet braking capabilities under a wide range of temperature and road conditions. We don't want brake-generated noise and dust annoying us during our daily driving.

To accommodate this, brake friction materials have evolved significantly over the years. They've gone from asbestos to organic to semi-metallic formulations. Each of these materials has proven to have advantages and disadvantages regarding environmental friendliness, wear, noise and stopping capability.

Asbestos pads caused health issues and organic compounds can't always meet a wide range of braking requirements. Unfortunately the steel strands used in semi-metallic pads to provide strength and conduct heat away from rotors also generate noise and are abrasive enough to increase rotor wear.

Since they were first used on a few original equipment applications in 1985, friction materials that contain ceramic formulations have become recognized for their desirable blend of traits. These pads use ceramic compounds and copper fibers in place of the semi-metallic pad's steel fibers. This allows the ceramic pads to handle high brake temperatures with less heat fade, provide faster recovery after the stop, and generate less dust and wear on both the pads and rotors. And from a comfort standpoint, ceramic compounds provide much quieter braking because the ceramic compound helps dampen noise by generating a frequency beyond the human hearing range.

Another characteristic that makes ceramic materials attractive is the absence of noticeable dust. All brake pads produce dust as they wear. The ingredients in ceramic compounds produce a light colored dust that is much less noticeable and less likely to stick to the wheels. Consequently, wheels and tires maintain a cleaner appearance longer.

Ceramic pads meet or exceed all original equipment standards for durability, stopping distance and noise. According to durability tests, ceramic compounds extend brake life compared to most other semi-metallic and organic materials and outlast other premium pad materials by a significant margin - with no sacrifice in noise control, pad life or braking performance.

This is quite an improvement over organic and semi-metallic brake materials that typically sacrifice pad life to reduce noise, or vice versa."


Scottca75

Sacramento,
California,
U.S.A.

Maybe worth another look...

#6Consumer Comment

Wed, June 03, 2009

I recently read this review and did some investigation as to this claim. I found the following excerpt from Tirerack.com to the contrary...

"Why Ceramic Brake Pads?

We want our vehicle's brake system to offer smooth, quiet braking capabilities under a wide range of temperature and road conditions. We don't want brake-generated noise and dust annoying us during our daily driving.

To accommodate this, brake friction materials have evolved significantly over the years. They've gone from asbestos to organic to semi-metallic formulations. Each of these materials has proven to have advantages and disadvantages regarding environmental friendliness, wear, noise and stopping capability.

Asbestos pads caused health issues and organic compounds can't always meet a wide range of braking requirements. Unfortunately the steel strands used in semi-metallic pads to provide strength and conduct heat away from rotors also generate noise and are abrasive enough to increase rotor wear.

Since they were first used on a few original equipment applications in 1985, friction materials that contain ceramic formulations have become recognized for their desirable blend of traits. These pads use ceramic compounds and copper fibers in place of the semi-metallic pad's steel fibers. This allows the ceramic pads to handle high brake temperatures with less heat fade, provide faster recovery after the stop, and generate less dust and wear on both the pads and rotors. And from a comfort standpoint, ceramic compounds provide much quieter braking because the ceramic compound helps dampen noise by generating a frequency beyond the human hearing range.

Another characteristic that makes ceramic materials attractive is the absence of noticeable dust. All brake pads produce dust as they wear. The ingredients in ceramic compounds produce a light colored dust that is much less noticeable and less likely to stick to the wheels. Consequently, wheels and tires maintain a cleaner appearance longer.

Ceramic pads meet or exceed all original equipment standards for durability, stopping distance and noise. According to durability tests, ceramic compounds extend brake life compared to most other semi-metallic and organic materials and outlast other premium pad materials by a significant margin - with no sacrifice in noise control, pad life or braking performance.

This is quite an improvement over organic and semi-metallic brake materials that typically sacrifice pad life to reduce noise, or vice versa."


Rasheed

Portland,
Oregon,
U.S.A.

The question wasn't that stupid.

#6Consumer Comment

Sun, July 02, 2006

Using a flatbed to steal a car was a preferred method when I lived in Boston. I had a vehicle stolen that way myself. My neighbors in my building watched the whole episode.

The guard should have requested some type of proof that the wrecker operator had the authority to remove the vehicle. This is where their security failed.

So maybe your husband shouldn't have been such a wiseguy.


Steve

Bradenton,
Florida,
U.S.A.

Ceramic pads will soon be the standard..

#6Consumer Suggestion

Sun, July 02, 2006

Ceramic pads for regular everyday drivers are well worth the money. One of my cars is an old Mercury Cougar. Ceramic pads for it cost $47.

I have aluminum wheels and am sick of the brake dust from the semi-metallic pads staining them.

I have used ceramic pads on my truck. they are great and leave no noticeable dust on the wheels.

They also shorten your braking distance. And they last longer. Well worth the money.


Aafes

Viernheim,
Europe,
U.S.A.

Ceramic pads

#6Consumer Comment

Sat, July 01, 2006

By offering a manufacturer's authorized replacement the mechanic was not implying the pads were original equipment. This is an aftermarket product which the manufacturer may have approved as a replacement option.

From an industry website, some information:

"Since they were first used on a few original equipment applications in 1985, friction materials that contain ceramic formulations have become recognized for their desirable blend of traits. These pads use ceramic compounds and copper fibers in place of the semi-metallic pad's steel fibers. This allows the ceramic pads to handle high brake temperatures with less heat fade, provide faster recovery after the stop, and generate less dust and wear on both the pads and rotors. And from a comfort standpoint, ceramic compounds provide much quieter braking because the ceramic compound helps dampen noise by generating a frequency beyond the human hearing range.

Ceramic pads meet or exceed all original equipment standards for durability, stopping distance and noise. According to durability tests, ceramic compounds extend brake life compared to most other semi-metallic and organic materials and outlast other premium pad materials by a significant margin - with no sacrifice in noise control, pad life or braking performance.

This is quite an improvement over organic and semi-metallic brake materials that typically sacrifice pad life to reduce noise, or vice versa."

It sounds like they are a preferable option. In my opinion brakes are ONE of the things that should be the highest quality available and always installed by experts.

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