Complaint Review: BRAKES PLUS

LETTER OF INTENT!!!!!!! I have contacted my attorney as I fully intend on suing BRAKES PLUS. I took my 1998 Chevy Tahoe into brakes plus for service. The manager told me I needed brakes all the way around and pads and additional items. I had all the recommend services done. However, shortly there after, my brake pedal WENT ALL THE WAY TO THE FLOOR WHILE DRIVING. I had the Tahoe towed to Brakes Plus and they said I now needed a Master Cylinder.

Again, I had this service done and now several hundred dollars paid and assured I had BRAND NEW BRAKES ALL THE WAY AROUND. Today, 1-28-12 while coming off the highway exit, my brake pedal WENT ALL THE WAY TO THE FLOOR AGAIN AND I WENT RIGHT THROUGH A RED LIGHT!!!!!. I immediately called Brakes Plus and told them I was bringing it in!!!!! When I got there, the manager WHO TOLD ME I NEEDED ALL THESE ABOVE ITEMS, acted like he had never even met me.

THEN, went on to say he was closing and I would need to come back another day for it to be looked at!!!!!!!!!!!!! ARE YOU KIDDING ME?????? My entire family intends on doing a picket in front of the store, EVERY DAY ALL DAY until this is taken care of. I COULD HAVE BEEN KILLED OR KILLED SOMEBODY TODAY BECAUSE OF BRAKES PLUS. In additon, I am going to all the media to make sure that this does not happen to another customer, a customer who is lucky to be alive!!!