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  • Report:  #1456197

Complaint Review: branch banking and trust

branch banking and trust Terrin Branch manager Rincon Georgia I had two checks that were over 7 months old and when they were sent to Branch Bank and Trust they cashed them they are over the 6 month policy for an expired check and it caused my acct to over draft fees of over 124.00 policy another 200.00 in prevous four months. this is wrong and she refused to admit their banking policy error of a 6 month over expired or stale check from december 2017 and january 2018. Terrin put the blame on me and said I need to get me to close my account and call it fraude. NO FRAUD EXISTED IF THEY HAD FOLLOWED THERE CHECK CASHING POLICY AND NOT ALLOWED THE CHECK TO PROCESS AFTER 7 MONTHS. THIS IS WRONG AND I SHOULD BE CREDITED MY NUMEROUS OVERDRAFT FEES. rincon Georgia

  • Reported By:
    al — rincon United States
  • Submitted:
    Sun, August 12, 2018
  • Updated:
    Sun, August 12, 2018
  • branch banking and trust
    P.O. Box 981
    rincon, Georgia
    United States
  • Phone:
    9123083476
  • Category:

I had two checks that were over 7 months old and when they were sent to Branch Bank and Trust they cashed them they are over the 6 month policy for an expired check and it caused my acct to over draft fees of over 124.00 policy another 200.00 in prevous four months. this is wrong and she refused to admit their banking policy error of a 6 month over expired or stale check from december 2017 and january 2018. Terrin put the blame on me and said I need to get me to close my account and call it fraude. NO FRAUD EXISTED IF THEY HAD FOLLOWED THERE CHECK CASHING POLICY AND NOT ALLOWED THE CHECK TO PROCESS AFTER 7 MONTHS. THIS IS WRONG AND I SHOULD BE CREDITED MY NUMEROUS OVERDRAFT FEES.

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