Complaint Review: Branch Bank And Trust Company

There was a time when I could have a "holier than thou" attitude about NSF fees. I had a healthy income and it wasn't an issue. But times and circumstances change. I'm now a cancer patient on disability. I live alone and struggle to make ends meet each and every month. And even though I've been a customer of BB&T for about 20 years, they have not hestitated to accrue NSF charges against my account by manipulating debit and credit activity.
They are looting the accounts of those who can least afford it. They're leeches feeding on average customers. Rationalize it any way you'd like, but it's wrong.
Andy, I hope you read this!!! Thank you for what you've begun.

Vicki
Rocky Mount, Virginia
U.S.A.