Brandford White Corporations, Ambler, PA 19002 Defective Water Heater From the Time it Came in my Door. PA Ambler Pennsylvania
I had one of their water heater installed March/2018 and it was defective from the time it came in my door. Over several months my plumber came out numerous time, plus a few other tradesmen. The water always checked ok when they were here, Afterward it would get cold after one shower. I purchased an inferred water tester, then tested the water different times during the day for a few weeks. Sent this to my plumber and the companies CEO, to avail, they still did not believe me. Now I have to keep the temperature scalding hot in order to have enough hot water for all my needs. I can’t use my dishwasher it tarnishes my silverware, so now I’m washing them by hand in scalding hot water! I encourage you not to purchase any of Bradford Whites products.
The company does not stand behind their philosophy:
For Bradford White, customer satisfaction is the greatest reward.
We will never compromise our standards and fail to keep our promises to the millions of customers who buy our products.
The above just refer to customers and not the trades. If you wish to read their full written philosophy online you can find it on their website.