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BRANDON MITSUBISHI HYUNDAI Holding Down Payment Tampa Florida
I attempted to purchase a vehicle from Brandon Mitsubishi/Hyundai on 6/31/08. When I entered the dealership I told the salesman I only wanted to see vehicles under $17000 because I had already been financed with my bank. The first vehicle he takes me to is a $30000 SUV and I tell him that my bank couldn't finance me for this amount so show me another vehicle. He convinces me to test drive the SUV and I make an implusive decision to let him run my credit. He does and says I'm guarenteed to be financed and I don't even have to provide income verification. (my credit is good but I'd never heard of no income verification) I sign all the paperwork, agree to $3K down; $1500 now and $1500 in the next week, leave the delaership and go home to place insurance on the vehicle. On Tuesday, while driving to work the brakes start acting funny so I call the dealership and they say bring it in and we'll give you a loaner until we fix it. Note, I've only had the vehicle 3 full day. I get a loaner and wait for the repairs to be complete. On Thursday, 6/5/08, I'm called bythe finance department who tells me they couldn't get me financed to that vehicle but they can get me financed for up to 21K unless I ut down $8K or get a co-signer. By this point I'm ready to be done with them but the finance manager tells me to think about it. On Friday I tell her that I will not use a co-signer and I don't wat anything elsethey have on their lot. I'm instructed to bring the vehicle back on Saturday morning. When I arrive at the dealership on Saturday with the loan and asks for my down payment. I'm told the accountant doesn't work on the weekends and that I can get the down payment on Monday. Arrive at dealer today and only given $811.50. Dealer charges mileage for both "purchased" vehicle and loaner: $173.50; usage of 50/day to total $300, cleaning and detailing for $150 ad gas for $68. Totals $691.50 for one week. When I ask the sales manager about this, he tries to get the general manager to refund some of the money. The GM refuses. I go to the car and read the contract and it states: " Purchaser shall pat to Dealer the sum of $50 per day for the use of the car together with cost of any excess wear and tear damage incurred after notice of return from Dealer to the Purchaser." Since I was notified on Friday to return the vehicle, why am I charged for 6 days? When I ask the General Manager he begins to go over my credit report saying you paid late on this and if you have bought a car here then I would have waived all these fees. His attitude was horrible and when I remained claim but still demanded answers he told me to get out of his office now. I am in total disbelief. I can understand them charging the $50/day like the contract states but $691.50 for one week and together both cars weren't driven 175 miles. I guess the worst part is the hositlity of the manager b/c he should be happy; he made $691 off of me and can still sell the car for the same price. Also found out the vehicle's brake problem had a TSB and the dealer could not have inspected properly before reselling to me being that my problems started after only having the car 2 days.
Nicky
Brandon, Florida
U.S.A.
1 Updates & Rebuttals
Nicky
Brandon,Florida,
U.S.A.
...
#2Author of original report
Tue, June 10, 2008
Forgot to add that the second downpayment check was given to my salesman who was fired later that day. So now I'm out of a large sum of money for having their vehicle one week and they give my check which was written out to the dealership to someone who I don't know and whose no longer employeed with them.