Bravo Sports - Airzone Trampoline Not Safe nor will they will replace the parts to fix it. Santa Fe Springs, California
On April 29 2009, we ordered a trampoline from Sears.
We wrote to them and they refused to send us any part and stated it was our fault that it broke because 2 children were on the tramopline together, we had another trampoline for 5 years and had bought it used and it still the frame was in perfect condition. We would be happy if they would just send us the parts.
Here is a copy of the Trampoline that we bought that just recently broke, we can not believe that it has only been 3 months and this part broke, we are so lucky that no child was hurt. The part Number # 139190 Top Rail (12) Two have broke/bent. Our Serial number for this Trampoline is 11I60088TN0603
if they can not replace the trampoline or the parts then I will never ever buy this product again.
Here is the receipt for the trampoline and what I paid for it.
Item #: 05210076000
Salescheck #:093000886931
RC: 2547-3677-3211-6147
1 $299.99
Item Total: $299.99
Initial subtotal: $299.99
Additional savings:$ 0.00
Subtotal: $299.99
Sales Tax:$ 25.12
Total:$ 325.11
Can you help get this matter settled
Terri
Oakdale, California
U.S.A.