Complaint Review: Bravofly

Bravofly is an online service selling cheap flight tickets.

Customer service is the worst I experienced so far.

Batteling with them since April to get a compensation

for the stuff up Bravofly caused by not changing the flight

to the dates I requested.

Causing me additional expenses

• like buying another flight ticket to be able to fly from Bangkok to Sydney.
• Expensive overseas calls to Chiasso in Switzerland from a public phone at Bangkok airport.
• Forex exchange fees.

And still waiting.

After over 5 month they commited to refund 60 euro a far cry from the many hundred dollars I spend.

And still waiting to get the compensation for all the stuff ups they caused me.

A Message to everybody...

Do Not Buy Anything Through This Online Service Below

http://www.bravofly.com

Do yourself a favour and stay away from the most

• incompetent,
• disorganoised and
• unprofessional bunch of people I encountered so far

It will save you

• lots of grieve
• wasted time talking to the customer service in switzerland
• lots of money in case your ticket was very expensive

The Battle continues lets see what happens next.

Kurt