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  • Report:  #1060763

Complaint Review: Brian Welker of FasterJags.com

Brian Welker of FasterJags.com and v12performance.com Brian Welker took my money and never sent my product Dallas Texas

  • Reported By:
    James Shafer — Baton Rouge Louisiana
  • Submitted:
    Thu, June 20, 2013
  • Updated:
    Thu, June 20, 2013
  • Brian Welker of FasterJags.com
    Dallas, Texas
    USA
  • Phone:
    214-769-4555
  • Category:

On Wednesday, May 1st, I submitted an order to fasterjags.com with a credit card. Brian Welker called me immediatly after he received payent and told me he was going to fedex the order thursday and I would receive it Monday. That order number is

Order Number : 3304
Placed       : 05/01/2013 13:54:18 EDT

Ship To:                                 Bill To:
James S                             James S

  (((REDACTED)))                 (((REDACTED))) 
225937xxxx                               225937xxxx


##### Wxxxxx Ave                        #### xxxxxxx  xxx

xxxxxxxx LA #####                     xxxxxx LA 99999
US                                       US

Code           Name                                    Quantity     Price/Ea.         Total
-------------------------------------------------------------------------------------------
CC2fan         CatCooler Twin Electric High Flow Fan System       1       $459.00       $459.00
EAC251082      82 Degree Thermostatic  Fan Switch             1        $29.90        $29.90
                                              Shipping: FedEx Home Delivery®:        $26.65
                                                                   Sales Tax:         $0.00
-------------------------------------------------------------------------------------------
                                                                      Total:       $515.55

  After multiple unanswered emails and phone calls over a period of 6 weeks, I left a message telling him that I was going to reverse the credit card charges if he didnt ship my products by Friday, June 14th. On Friday at 4:54pm Brian Welker sent me a fedex notice of shipment for a package. The tracking number gave details that the Shipment had been "initiated". The estimated delivery date was June 18th. As of 6/20 the status is as follows:

Anticipated ship date :
Fri 6/14/2013
Dallas, TX
US

Initiated
Shipment information sent to FedEx
Estimated delivery :
N/A
BATON ROUGE, LA
US
 
 
If you want to check the progress. The tracking number is : 3667XXXXXXXXXXXXXX
 
It appears that Brian Welker has a history of poor customer service. I wish I had researched him before I sent him $515.55. I have heard good things about his products but, that doesnt help me if I cant receive it.
 
 
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