Print the value of index0
  • Report:  #775575

Complaint Review: Brian Welker of FasterJags.com

Brian Welker of FasterJags.com Great service until he has your money. Shipped incomplete order, then has not answered calls or emails. I'm owed $500sh Dallas , Texas

  • Reported By:
    M A J — Illinois United States of America
  • Submitted:
    Mon, September 12, 2011
  • Updated:
    Tue, January 10, 2012

Great service at first. I placed an order for about $1000.00 worth of automotive parts. I received half of them but was told suppliers were holding him up for the rest. A month went by without any response so I repurchased some needed items from the manufacturers directly in Australia. These arrived as promised from them proving the suppliers were not holding him up. Other purchased items not sent were from another source.

It has been several months (5-6) now that he has not responded to multiple calls attempts and emails.

Hie packing slip was vague(not itemized). His receipt was not accurate and vague (might as well have said "car parts") and had a different amount then what my account was charged...

 

3 Updates & Rebuttals


FasterJags

Texas,
United States of America

Action on compliant

#4REBUTTAL Owner of company

Tue, January 10, 2012

I don't know who you are. Please email me at brian at fasterjags.com and we'll take care of your problem.


M A J

United States of America

Glad to hear it...now live up to it!

#4Author of original report

Thu, November 24, 2011

 Give me a refund for the items you billed me for and did not send. You have several emails detailing this.


FasterJags

Texas,
United States of America

We are an Honest Business

#4REBUTTAL Owner of company

Sat, November 05, 2011

I do not know who the person is who filed this is. If he or she will contact me directly at brian at fasterjags.com I will make sure that if they have any parts and/or money that they are due that they will receive them.

We have been in business for almost 10 years and have thousands of happy customers in 45 different countries. We have a 100% positive rank on Ebay. If there is a problem, I will fix it.

Respond to this Report!