Complaint Review: Brickell Moving & Packing

I JUST MOVE A BLOCK AWAY, FROM ONE BUILDING TO ANOTHER WITH THE INCREDIBLE CONVENIENCE OF HAVING THE CARGO ELEVATOR NEXT TO THE APARTMENT DOOR. THIS WAS AN EASY MOVING ALL BOXES WERE PACKED BY US AND THEY WERE SUPPOSED ONLY TO MOVE ALL THE FURNITURE (OF A 1 BEDROOM APARTMENT), AND OBVIOUSLY PROTECT AND COVER ALL THE WOOD IN THE PROCESS. THESE "GENTELMEN" (SANTIAGO ESTEBAN & JORGE ALLEGUES) NOT ONLY GOT LATE THAT FRIDAY MORNING (FROM 9am, THEY GOT THERE AT 10:30am), BUT THEY GOT THERE COMPLAINING ABOUT THE WORK THEY WERE PAID TO DO. THEY WERE VERY DISRESPECTFULL, BUT TRYING TO MAKE THE DAY EASIER AND TRYING TO MAKE THEM DO THE JOB, WE TOLERATED MANY THINGS THAT NO ONE SHOULD WHEN PAYING FOR A SERVICE.

THEY WERE SO ANXIOUS FOR FINISHING THAT THEY DID NOT PROTECT THE FURNITURE AND ALL OF IT WAS DAMAGED, TO AN EXTEND THAT THEY EVEN ACCEPTED THE DAMEGES A SEND A PERSON TO TRY TO FIX IT. THEY COVER MINOR SCRATCHES WITH PAINTING, BUT THE PIECES THAT WERE BROKEN LIKE THE MOLDING OF A BOOKSHELVE WAS NEVER THE SAME. A PIECE OF A COLLECTION MIRROR AND A CHAIR AND OTTOMAN ($1500 VALUE) WAS NOT POSSIBLE TO COVER WITH PAINT BECAUSE OF THE DEEP DENTS. THEY TRIED TO CHARGE US MORE THAN THE AMOUNT AGREED AT THE BEGINNING WITH THE OWNER, NARCISO (UNKNOWN LAST NAME). THEY DID NOT DELIVER ALL THE ITEMS AND KEPT SOME PARTS OF THE WOOD BOOK SHELVES IN THE TRUCK. THEY ALSO KEPT A GRILL AND EVEN THOUGH WE CLAIM THE ITEMS, AND THEY SAY THEY WILL GIVE THEM BACK, THEY DID NOT. NEEDLESS TO SAY THAT THEY ASH THE CHECK AND NEVER RESPOND TO OUR CLAIMS OF LOST ITEMS AND FOR BIGER DAMAGES. BE CAREFUL WITH THIS PEOPLE, THEY ARE NOT ONLY DISRESPECTFULL BUT ALSO NOT A SECURE COMPANY TO TRUST.

Yari
MIAMI, Florida
U.S.A.