Complaint Review: Bricklink

www.Bricklink.com 's support staff member Jaclyn made incredible unsubstantiated allegations about the conduct of the staff at www.yourgreenbrick.com a fun loving Lego fan website owned for kids and run by kids!  She claimed on behalf as a supervisor with no other mangers indicating that she is a officer or agent for the owner Kim Jung-Ju a mega succesful entrepreneur hailing from Asia.  The issue began with a "buyer" that had an address that does not exist and requested alternative shipping addresses which was flaged by our risk system.  Corective action was taken to atempt to ship to the address on file with Bricklink which should be a verified bonifed address which clearly was discovered not.  We re shipped the package to the secondary address as we were "jawboned" by bricklink.  We also have a corporate structure with parental supervision and kids ranging from 13-18 picking and packing as the base ownership.  Jacyln shut down our access and locked us out of all our data and orders processed and crippled our operation as a result of many of her false allegations which we have on several occasions requested to show the material facts which she was unanle.  Resulting in her actions actually caused direct child abuse and a breach of what would fall under Lego's fair play book which allows with restrictions a secondary market for Lego enthusiasts and ambassadors of the brand to continue promoting and serve the world of lego fans.  

We have tried to reach any persons that would be management including the owner the founder of www.Nexon.com.  it is not clear if he actually engages as a fiduciary of the company he owns but he is ultimately responsible for the actions of his staff.  we are not looking for a legal fight nor a public battle but just to have restored access and data and an official apology to the kids that are learning entrepreneurism and capitalism.

 kim Jung-ju where are you!