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  • Report:  #511312

Complaint Review: Bridal Town

Bridal Town STAY FAR, FAR AWAY - BRIDAL TOWN, Collegeville, Pennsylvania

  • Reported By:
    DebbieK — Schuylkill County Pennsylvania USA
  • Submitted:
    Mon, October 19, 2009
  • Updated:
    Mon, October 19, 2009

Nothing but broken promise after broken promise. I ordered my dress 10 months in advance. I was first told it would arrive in 4 months. Then 7 months. Finally it arrived at 8-1/2 months and it was WRONG! It was FIVE INCHES too long and not able to be altered!  They tried to blame ME for their mistake! They had to order it AGAIN - and again more broken promises. It FINALLY came in TWO weeks before my wedding! I never received an apology, never received an explanation and the owner NEVER returned my calls. I cannot say enough bad things about this place. They're only nice until they get your money then it's all down hill from there. 

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