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Bridgestone Firestone Complete Auto Care Biridgestone tires (4) developed "cupping"; Firestone would not honor warranty. Palm Harbor, Florida
Bridgestone Insignia SE200 tires developed "cupping" at 38,000 miles. Tire tread warranty 65,000. Firestone's "Michael" was certain that my shocks had caused the irregular high and low tire delamination spots on all 4 tires at the same time. He knew nothing about my shocks and there was no uneven tread wear. Further he said that the tire's wear bars were exposed (you could see them but being below the tread they showed no wear), so there was no way Firestone would honor the tread wear warranty.
5 Updates & Rebuttals
jerry
United States of Americacupping ?
#6Consumer Comment
Tue, June 14, 2011
Sounds like cupping to me which is caused by shocks , balance and ive seen it a lighter vehicles as well
geo metros ford escapes are notorious for this .did you do regular maintence? rotate and balance? you cant see an out of balance tire . If you went 38000 miles with out doing any thing then you did good,
I see this a lot people dont take care of their vehicles then blame it on the parts or person that has to work on it.Do your maintence
consumer voice
USAtire issue
#6UPDATE Employee
Mon, November 15, 2010
Thanks for letting us know about your experience. We would like the opportunity to make this right for you. If you call 1-800-367-3872 or email ConsumerVoice@bfrc.com, we promise to try to fix this!
Tracphonevictim
Palm Harbor,Florida,
United States of America
"Cupping"
#6Author of original report
Mon, November 15, 2010
Thanks to all for their comments.
JAFO
Atlanta,Georgia,
USA
Actually
#6Consumer Comment
Sat, November 13, 2010
"Cupping" of tires can be caused not only by suspension issues but by low-quality tires. I cannot say for sure, since I have not inspected OP's car, which caused it but it not automatically an issue a problem with the OP's car.
Robert
Ft Eustis,Virginia,
U.S.A.
They are correct
#6General Comment
Sat, November 13, 2010
The only causes of cupping are bad shocks, and lack of balance.
The tire's are not defective. Something else is.