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  • Report:  #893398

Complaint Review: Bridgevine

Bridgevine comcastspecial.com Bridgevine/Comcast Scam Internet, Internet

  • Reported By:
    jvar_frem — fremont Internet United States of America
  • Submitted:
    Tue, June 05, 2012
  • Updated:
    Wed, June 13, 2012
  • Bridgevine
    Internet
    United States of America
  • Phone:
  • Category:

I ordered Comcast starter bundle through Bridgevine for 74.99. I called the number 1-877-881-6542 per bridgevine confirmation mail for installation. They scheduled me  for a Saturday 8.00 but no body turned up. I called Comcast directly and they said there is no installation scheduled for my order. Then they scheduled another appointment couple of days later.

 Now finally I got it installed but there were more surprises waiting. I got the first bill charging me double the amount I signed up for. Called Comcast billing dept and to my surprise, they conveyed the bundle offer I installed got expired ( Yes, even before first bill !! ) so they start charging me separately. Cust service guy keep on offering me another higher packages instead of try to address the glitch. I stop short of screaming at the 1-800-comcast.

Just wondering now what will happen to mail-in rebates Bridgevine offered. Don't fall prey for this scam. Order directly from service  providers.

1 Updates & Rebuttals


Mbass

USA

Rebates

#2General Comment

Wed, June 13, 2012

Hello, I work for Bridgevine and can help resolve your problem if you send me your order number and any other information that you may have regarding your order.

Thank You,

Mike Bass

Mike.Bass@bridgevine.com



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