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  • Report:  #1348992

Complaint Review: Bright House Networks

Bright House Networks Spectrum bait and switch. They tell over the telephone one price and send you a bill for a higher price. TAMPA, Indiana, Florida

  • Reported By:
    Dwight — Indianapolis Indiana USA
  • Submitted:
    Tue, January 10, 2017
  • Updated:
    Tue, January 10, 2017
  • Bright House Networks
    Internet
    USA
  • Phone:
    18556577328
  • Category:

Over the telphone, I was told that they would increase the speed of my internet and and give me a promotional rate for one year.

They sent me a bill which increase my rate. When I called to inquire about it they told me there was nothing they could do and I would have to pay the higher rate and they could not put it back as before the speed change..

 

When you ask to speak with a supervisor you are told there are none availible someone will call back.

 

This is a bait and switch routeen where they promise you one price and switch to the higher price on the bill/ If your not watching you will windup paying the higher price and not recievie the promotion that was promised.

 

 

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