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ABOUT THE RIPOFF REPORT BELOW:
Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.
STATEMENT FROM BRIGHTER BRAIN:
This report was filed by a disgruntled former employee. The content is 100% false and litigation was filed against the individual. The report attempts to claim that Brighter Brain is actually a defunct technology company called Unbounded Solutions, which is completely untrue and doesn't even make sense. Brighter Brain is a shared services provider, not a technology company. Further, Brighter Brain does not hire technology consultants or provide technology related services.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Brighter Brain is not a new company, but, rather, an older company with a bad reputation and a new name. The former company name is Unbounded Solutions. They recently renamed and rebranded themselves. They divided the company up into different sectors. Brighter Brain consists of Techfield LLC, Mobile Apps Company and the Sales Experts. If considering doing business with Brighter Brain, read the Ripoff Report for Unbounded Solutions. Other worthwhile reads can be found on Glassdoor for the respective companies.
The material presented herein is stated objectively and without bias, and includes some first-hand accounts of what happens there. I hold no bad intention to anyone, not even those who deceived me. My only goal is to set the record straight and protect the integrity of one of the world's most rapidly growing and corporate critical industries. To continue...
Here's how the company works:
1) Brighter Brain recruits persons to work for their company as consultants in the following fields: Android , iPhone, SharePoint and Exchange. The persons may or may not have previous experience in one of those four fields. Nevertheless, Brighter Brain sends them through a training program, which lasts about 3-4 months. After which time, the Brighter Brain consultant has a working knowledge of the software and the role they will be attempting to do, as an Application Developer, for example. Everything at this point is not a rip off. What is fraudulent is what happens next.
2) After the consultant has gone through the brief period of training, their resume gets modified, sometimes extremely fabricated. (Keep in mind – falsifying a resume is not always illegal, but it can get the person fired.) At this point, the consultant doesn't have actual work experience in the field. So, Brighter Brain makes fictitious work histories at usually big name companies and sometimes smaller name companies. The resulting resume likely would state something to the following, for someone who has never worked in the field or has been working less than 2 years:
3-9 years of work experience as a Developer or Senior Developer
with very detailed descriptions of each fake job the consultant didn't work
2-4 published Applications in the App Store
3) Then, the consultant's resume is marketed by a Sales Associate for the company, who acts like the actual consultant and represents the consultant's resume to recruiters and vendors. In other words, the Sales Associate acts as an imposter. He then aims to get the actual consultant interviews with clients. More details below.
Note: all of the Brighter Brain consultants have “great references” from their “previous employer”. How? Because Brighter Brain creates fake Line 2 phone numbers according to the zip code of the employer and someone from Brighter Brain acts as their former boss over the phone. They also do fake reference checks via email, which are always personal email addresses – like Gmail or Yahoo – not corporate ones, like “@Visa.com”. This faking of references happened several times during my tenure, at which point the Sales Manager of the Sales Expert deceived a Vendor (Recruiter) into thinking he was the former boss of consultant. The Assistant Sales Manager also did the same form of fraud. Sometimes the actual Sales Associates were asked to do the reference faking as well. This was not a 1 time thing. This happened every time a reference was requested. They create fake phone number, fake email address and then act as the former boss, to ensure their consultant gets checked off with good references.
As a real example, one of the consultants Brighter Brain was marketing actually graduated in 2015 (this year), but had on his resume 3+ years of work history as an iPhone Developer. He never worked in the field before but recently went through their 3-4 month training program in iPhone Application Development. He was being marketed by a Sales Associate. This Sales Associate – as all Sales Associates – would act as the actual consultant, in essence as an impostor, in an attempt to get the real consultant an interview with the client. Here's an example:
-Consultant, let's call him an arbitray set of initials "DM", has finished the training program at Brighter Brain.
-Brighter Brain has revamped his resume with fictitious work histories.
-Sales Associate for Brighter Brain begins marketing DM as himself through internet job boards and by calling recruiters, vendors.
-Sales Associate “sells” DM as an excellent iPhone Application Developer, negotiates a very high pay rate – between $80-$90/hr – and Sales Associate pushes for an interview for the real consultant, DM.
-After a phone/Skype interview request is made for the Consultant DM, Brighter Brain gets their “Technical Team” to sit it on the interview with the consultant, to help him answer the questions. After the interview is done, a report is sent to the Sales Associate about the actual interview, so he can continue deceiving the Vendor/Recruiter into thinking he's consultant DM.
-Once a Client is ready to offer the consultant a job, a contract is agreed upon between the Vendor and Brighter Brain, wherein Brighter Brain makes sure they are not at fault if their consultant fails on project.
-Sometimes the consultant fails project and sometimes he succeeds.
-Supposedly, all consultants have a support team while in project, like they do during their interviews. (Of course this must be kepts secret while on project and also it must be kept secret during the hiring process. Reports can be read online to attest to that. From my experience, Brighter Brain goes to great lengths, even threats, hacking and bribes, to try to keep their secret form of fraud.)
As a Sales Assocciate, I was told that 95% of Brighter Brain consultants succeeded in their projects. The reality was that 0% of the consultants I was marketing passed their last proejct; 50% of them were terminated from their last project and 50% of them had never worked in the field. (Keep in mind, all of them had stellar resumes and I was selling them at the highest rates in the industry. I previously believed the lies but it took some work to uncover the reality.)
To summarize, Brighter Brain tries to place underqualified IT consultants on consulting projects at top tier rates - $65-$100/hr on Corp-to-Corp – by deceiving the Vendor and Clients. Why does Brighter Brain do this? Because they pay their consultants fractions of what they are earning. It's a very profitable business, but, quite terribly, a business built on deception and lies.