Complaint Review: Brilliant Skin Cream and Serum

I ordered a free trial with shipping charge of $9.70 however they charged $5.39 and $4.31 separately ?

It was a gift for my wife.

She started using it after the shippment had arrived.

Three days later, her skin started showing severe rush with pain.

She discontinued using a product immediately.

Meanwhile I realized that  the company was charging me $97.94 twice.

I called company and found out that I have to call two separate numbers.

First number,!(877)498-0233, I waited for about 55 minutes. The custoer service rep. refused to give me a refund but agreed to cancell my SUBSCRIPTION. The second number,(866)231-2199, it took 38 minutes to reach customer service.

This second customer service rep agreed to cansel my subscription and agreed to give me back $44.88.

Their advertisement says "FREE TRIAL" at first.

The company took a total of $205.58 from my account.

I Hope the company will refund $44.88 as the second customer rep promissed me over the phone.

I feel terrible to my wife who is still suffering of skin irritation and I am staarting new year 2016 with negative $205.58.

If anyone is conducting a class action lawsuit, I am in !