Complaint Review: Brinks Home Security

i'm a senior citizen and brinks takes unfair advantage of us seniors; they promise ser5vice then don't deliver and when you call to complain no one knows anything, no one can do anything; i've had several issues ever since i signed up and dealing with them on the phone is worse than the cable company; my system is down they promised to send a tech; i waited in all afyternoon-no show; i called and learned that they canceled the tech and never informed me; during hurricane ian we evacuated from tampa to miami; while there i received an alert that my security system alarm went off; brinks was no help but i called tampa area law enforcement and they responded; meanwhile i have no service yet still being charghed and brinks will not provide credit; upon learning that i told them i was cancelling-they wanttotal contract money upfront yet won't provide credit; when one calls them-one is switched from one person to another, the othwr day i spent over 2 hours just trying to ghet an appointment to repair my system-oh they offrered a date but the end of november not acceptable. save your money and avoid Aaggrevation do not. use brinks