Complaint Review: Brinks

Brinks sold me a system.  They failed to provide a full description and terms and conditions of the system.  It was never installed but I was billed for the system and services.  After multiple attempts to get them to complete the service, and three schedule service calls which never happened.  I cancelled their installation. I reguested a return and refund only to be charged for the system plus the install.

Equipment received was a minimum package not worth the amount charged.  The worst was the total failure of the company to respond to my requests.  I have had no problems with the Brinks system I had transferred from Protect America which Brinks bought out.  Brinks in Florida was a total cop out as far as any service and total lack of service!