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  • Report:  #1391890

Complaint Review: Brio day and night serum

Brio day and night serum Was free trail only pay shipping and receiving than cancelled and sent next month called them and they said oh sorry didn't see u cancelled. Asked iwhat address to send product back and they said don't send back was our fault. I cancelled transaction w my bank. Now months later I get this notice. Sherman Oaks California

  • Reported By:
    tracy — Lakewood California USA
  • Submitted:
    Fri, August 11, 2017
  • Updated:
    Fri, August 11, 2017

 They advertised free trial pay s/r only. I got product didn't like it so I called and cancelled next order they went ahead and shipped it out and charged card. I called they and they said our mistake u did cancel order. I asked they where to send product back too and they said don't it was our mistake. I than called my bank and disbuted charges and about 2 weeks later charges were reversed. Now months later get this collections notice. No I am not a happy person. Bad business .

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