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  • Report:  #808341

Complaint Review: British Airways

British Airways overcharged on e-ticket Harmondsworth, West Drayton, Other

  • Reported By:
    complainer — Blaine Washington USA
  • Submitted:
    Mon, December 12, 2011
  • Updated:
    Mon, December 12, 2011
  • British Airways
    Waterside, PO Box 365, Harmondsworth, West Drayton
    Harmondsworth, West Drayton, Select State/Province
    United States of America
  • Phone:
  • Category:

I purchased a British Airways E-ticket  and received a receipt for $X dollars through email. However when my bank statement arrived later I noticed the charge was almost $25 higher.
 
I filed a complaint through  my bank, but it was declined because "the difference in the amount pre authorized and the amount finalized is a Visa International transaction fee assessed on all international transactions run through the Visa network."
 
I travel overseas frequently and have used European airlines before which I paid for through my Visa, but have never been charged an international transaction fee before. I feel British Airways deceived me when they sent me a receipt for a dollar amount without letting me I would be charged an additional  fee later.

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