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  • Report:  #547603

Complaint Review: Bromalite And Fit-factory Companies

Bromalite And Fit-factory Companies Best Pure Cleanse,Acai Burn, Same as everyone else here! They say free trial THEN wack exorbatant fees like 87. for a bottle of crap from what Ive been reading and have charged me twice besides Nevada Internet

  • Reported By:
    Steve ( — Brattleboro Vermont United States of America
  • Submitted:
    Wed, December 30, 2009
  • Updated:
    Fri, January 01, 2010

Ordered one time and I get 3 bottles in the mail one from MAINE two from Reno Nevada. They just keep whacking my card for 80+ dollars and there isnt a d**n THING i CAN DO ABOUT IT Ive contacted attorney generals office meanwhile Iget the pleasure of paying overdraft fees and cannot stop this BS.

2 Updates & Rebuttals


Customer Service Administrator

St. George,
Utah,
USA

Resolution Offer

#3UPDATE Employee

Wed, December 30, 2009



Our company represents some of the Fit Factory programs, which may show up on your billing statement as My Trainer or Hubhealthy. Fit Factory is a companion program that comes with various health and dietary products that are purchased online and I apologize for any misunderstandings that might have occurred when you placed your order.



 



All pertinent information about Fit Factory is provided on the order page before entering any method of payment information for your supplement. This also provides you access to all the terms and disclosures as well as the Customer service numbers for your product, and the accompanying companion program(s), for greatest support and success with your product. 



 



For customer service you may call 1-877-407-1022 and they will happily assist you in trying to locate an account and addressing your concerns.



 



If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795, or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.



 



Sincerely,



Online Customer Support




Customer Service Administrator

St. George,
Utah,
USA

Resolution Offer

#3UPDATE Employee

Wed, December 30, 2009



Our company represents some of the Fit Factory programs, which is a companion program that comes with various Dietary products and I apologize for any misunderstanding that might have occurred when you purchased your dietary supplements online.


All pertinent information about Fit Factory is provided on the order page before entering any method of payment information for your supplement. This provides you access to all the terms and disclosures, as well as the Customer service numbers for your product and the accompanying companion program(s) for great support and success with your product.


For assistance with Fit Factory, please contact customer service at 1-877-407-1022 and there you will find a helpful agent waiting to assist you with your concerns.


If you are another customer that is reading this and you have already tried customer service, but feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795, or email me at customerservice@cshelp.org, I will be happy to address your concerns ASAP.


Sincerely,



Online Customer Support



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