BROMALITE AND FIT FACTORY TRIAL RIP-OFF Chicago Illinois Internet
I decided to try the free trial of Bromalite, about a week ago, I have been calling like crazy trying to cancel before the trial period is up. Everytime I call I never get an answer, or I get a message stating that its after hours.
It has not been 14 days since I received the product, and my card has been charged $74, costing me and my children my Thanksgiving dinner, because I now I have no money to purchased things to cook dinner, after finding out this money has been taken off my card.
I am still trying to call or stop my bank from paying the charges if its not too late. This company is such a rip-off and needs to be sued by every person they have ripped off. I plan to write as many sites, blogs, government agencies, to shut this company down!!!
Lin j
Chicago, Illinois
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
Please call us Immediatley and We Will Try And Clear This Up!
#2UPDATE Employee
Wed, November 26, 2008
Hello my name is Connie. I'm the customer service agent for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. Her email is falon@verifyyourorder.com or if you call our customer service line 1-866-897-0663. We would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST.
We are extremely busy, and sometimes it can be difficult to get through on the toll free line, so that is why I encourage you to use my managers e-mail for the quickest response.
If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Connie, CSA
Bromalite