BROMALITE, FITFACTORY, ACAI BERRY I ordered the bromalite and acai berry for the shipping cost but by the time it arived the 15 days were up and my credit card company called me to tell me about the activity, when I tried to contact bromalite to cancel the charge I couldn't get thru on the number they gave. I called fitfactory to cancel but don't know how to get in touch with acai berry. I put a hold on my credit card. LEWES Delaware
Bromalite did not supply me with working phone number at which I could cancel my order in a timely manner. Now I am forced to send a registered letter and hope that it will reach them in time and I hope they have not passed on my information to any other company.
Joan
springfield, Massachusetts
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
E-Mail Us
#2UPDATE Employee
Wed, December 24, 2008
Hello my name is Connie. I'm a customer service rep for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. Her email is falon@verifyyourorder.com or if you call our customer service line 1-866-897-0663. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you.
We have a very high demand product, and realize that it can be difficult to get through on our toll free lines. That is why we recommend e-mail. Thank you for your patience while we grow. Thank you for your time and have a great day.
Connie, CSR
Bromalite