Complaint Review: Brooks Motor Company

I took my car to Brooks Motor Company service center for the 50/50 (I bought my car from them in 2008) deal on repairs because I had an oil leak.

Took my car in on a Wednesday morning and didn't get it back till Tuesday (today) of next week. Everything seemed ok until my husband got home and looked at the bill then looked at the car. 

They say in the bill that they changed my Oil FILLER cap, 1) there is never a reason to replace that 2) they DIDN'T actually replace it.

I called the owner Gary and he even stated that they would never replace it and he doesnt know why they would but,  in that same conversation he also stated that they may have just put that down and it was something else.  Thats not right either, I should know exactly what it is they are replacing.

Gary called me back and proceeded to tell my husband that we may be reading it wrong and that it says oil filter. it doesn't.

I really dont like being treated like I'm a stupid female who doesn't know anything about cars. but that seems to be a common theme with the male tech's and owner at Brooks.  

It may not have been an expensive part ($6) but it's the fact that they charged me for somthing they didn't do, which is fraud.  So, how can i know and trust that they did everything else that they said they did!?

I was going to take my van (that I also bought from them) in to fix its oil leak but I won't be now. I would advise you to go somewhere else, especially if your a woman.