Complaint Review: Brown automotive Group

On 10/15/15, I decided to look at new vehicles as a possible trade option.  Went ot Taylor Hyundai.  No one would even look my way.  Went to Brown Mitsubishi as the Mirage has good mpg ratings.  I hoped to find a good deal as it was the end of the model year.  They told me that the hatchback would be discontinued so ther would be no markdown.  It was interesting when I received offer for the 2016 model!!!

I wanted a manual vehicle and they had none on the lot.  I wanted them to locate one for me.  They had a "demo" with 1700 miles on it.  I did NOT want a used vehicle and did not like the red color.  They were determined to get rid of it and kept offering to take $$ off.  When I had been there many hours and just wanted to get home, knowing that they would NOT get me a new vehicle, I agreed to buy the car.  When I reviewed the paperwork at home, I discovered that they charged MORE than sicker price, only deducted the trade-in value and a dealer inentive.  Odometer changed to 1274.  They refused to discuss the issue and kept saying they lost money!!!

On May 17/2017, I left my brother's home in Taylors, SC.  I had gone a short distance and a warning light came on.  Ichecked the manual, found out it was the hot coolant light and turned around to return.  The vehicle stalled about 4 miles from the destination.  I called Mitsubishi Roadside Assistance and it was taken to a dealership.

The next day, I called to discuss the issue.  I was told that they had no service tech that day.  I called Easley Mitsubishi.  They agreed to have it towed and to service the vehichle.

Later, they called and said the vehicle needed a new radiator, that the old one was illegally tampered with and the warrenty voided.  The estimate was for $1700.  

Not wanting to delay my trip home too much more or to EVER deal with Brown again, I made arrangements to purchase a new vehicle.