BRUMOS MOTOR CARS Mercedes Benz of Jacksonville Mercedes Benz of Jacksonville , 10231 ATLANTIC BLVD, JACKSONVILLE FL 32225 They are a shady company that lies and treat there customer bad Jacksonville Florida
We're do I start ...... Never do Business with this company there are so shady and they will continue not to care and treat there customers like no body !! We bought a certified GL 450 from them and the vehicle has a whole issues for day one and they keep giving me the run around on getting the stuff fixed ...the windshield had a whole bunch of scratches and they keep giving me the run around on replacing it from one lie to the next and t from not getting a phone called returned , the navigation does not work it never been updated , they never cared to take care of it , and the turn signal was not working probably ....I got tired of all the phone calls and emails and the rude staff and decided to cut my loss and return the vehicle and now I am getting the run around of getting my deposit money !!!! I am so made and it should be illegal for them to want us to lie to the bank to let the financing go through that we refuse to do. Will never do Business with them again and advise you to watch out !!!!! And they can still call me and discuss our issues it would have never came to this
5 Updates & Rebuttals
Update about loan
#6Author of original report
Wed, July 08, 2015
To update my report we miss understand the vehicle was only bought in my mom name so with the financing she the only one on the loan and she was buying the car so Brumos Tryed to explain that , I was not on the loan and I missed understood so they did not ask us to lie to the bank it was a misunderstanding on my part.
Update
#6Author of original report
Wed, July 08, 2015
To update my report we miss understand the vehicle was only bought in my mom name so with the financing she the only one on the loan and she was buying the car so Brumos Tryed to explain that , I was not on the loan and I missed understood so they did not ask us to lie to the bank it was a misunderstanding on my part.
The dealership is going to stick to there word
#6Author of original report
Tue, July 07, 2015
Brumos where able to take back there vehicle and make everything right and are going us back our Deposit on Thursday July 9th 2015 ..... I want to delete the older post about them not keeping to there word ..... On till then we are very please that they where able to work with us and are resolving the issue
Marissa
#6Author of original report
Tue, July 07, 2015
When I was driving on the highway when the sun hit it I saw the scratches , when I test drive the vehicle did not see that ....that had to happen when they washed up the car ......turn signal work and did not work at times notice that on my hour drive home and the navigation did not work either , I called and reported my issues and for your info we did not lie to the bank the loan did not fully go true because we returned the car
Jim
Florida,USA
So Then...
#6Consumer Comment
Tue, July 07, 2015
You see this car and with your own eyes you see windshield problems and with your own eyes you see a turn signal does not work. Did you even bother to test drive this thing? Then you claim they wanted you to lie to the bank. If that's really what they wanted you to do, why did you even continue with the deal?