BSM GRANT SEARCH ASSISTANCE I ordered a dvd on how to get a grant and they signed me up with two other companies I know nothing about Las Vegas Nevada
I found the company doing a google search for emergency cash assistance. Ithen ordered a cd for 1.97 they used my bank account to withdraw the money and did tell me it was a thirty free trial and after that I would pay a monthly fee.
One week after signing up they took from my account 39.95, so I called and cancelled the membership, they still have not put the money back and now three weeks later two other companies have taken money from my account one being the network agenda.
I logged onto their website networkagenda.com and got their contact info and they told me how I had become a member, because before that I had no idea who they were, then they said they would cancel my membership and refund my money back to me.
Then today I saw another withdrawal from bsm/sba grant. How many other companies have I been signed up with that I know nothing about?
So much for helping when already in three weeks just by trying to get a grant which by the way none of them were fit for our situation and therefore was useless to me, I am out almost $100.00
Fella
Waldorf, Maryland
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Thu, February 28, 2008
First of all let me offer my sincerest apologies to Fella. There are no commitments with the free product. The Grant Master CD based Grant Program is designed to help customers Locate Grants, Find Grant Applications, Write Grant Proposals, and assist them with anything else that may be needed in the process of obtaining grant funding. The CD offers the ability to search for grants by keyword(s), in up to 5 simultaneous categories. This program is supplemented by a member's site, this site offers access to live chat support for assistance with any part of the application and proposal process or questions pertaining to the CD or the member's site. It also provides access to one of the largest grant data bases you can find anywhere. Here you can find both government and private foundation grantors. It offers information from Dr. John Porter who is a licensed and certified grant writer. The information that is offered through our members website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation page and in the confirmation/thank you email, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of them for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We do not charge customers that call customer service and cancel during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.
When you order our product you must select "Ship My FREE Kit!". On the same page as that button is the following statement:
Terms and Disclosures. By clicking "Submit" I am ordering the Grant Master CD and trial membership for one dollar and ninety-seven cents, after the 7-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for seven dollars and ninety-five cents a month and nine dollar and ninety-five cents a month thereafter, should I choose not to cancel. I have read and agree to the PRIVACY POLICY (last updated: 02/12/2007) & Terms and Conditions. Charges will appear on credit/debit statements as "GrantSearchAsst".To cancel call 1-866-396-5694, M - F, 9am - 9pm EST.
Fella, please contact customer service at the number provided above. There you will find a helpful agent waiting to assist you with your account needs.
If you are another customer that is reading this and you have concerns you need addressed please contact customer service at the number above. If you feel that we have failed you in some way or you feel you were mistreated in any way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I will be happy to address your concerns ASAP.
Sincerely,
Ryan R.