Complaint Review: BSM Travel Michelle Brown

An fax email was sent to my husbands company. Needless to say I thought is was a great deal.

We had been wanting to take our 3 and 4 year old on a vacation to Florida. They had been talking about going to the beach for a while.

I purchased the package for $315. When I tried to call the company to ask questions about how to book our vacation and when it expires. I received a message that said " The number you have reached has been disconnected." Which sent me to the internet to find out more about BSM Travel.

I was stunned when I saw the name Michelle Brown which, is the lady who signed my confirmation sheet.

Now my 3 and 4 yr old will not be going to Florida for a vacation because we lost our $315 and cannot afford to purchase a nice vacation for them.

How sad! I guess it just teaches my children that their are bad people in the world that you have to watch out for.

Bethany
Bentonville, Arkansas
U.S.A.