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  • Report:  #580428

Complaint Review: BSN Sports

BSN Sports BSNCP Refused to refund return shipping costs when an inferior product was shipped instead of the name brand product. Dallas, Texas

  • Reported By:
    Duane — Edmonds Washington United States of America
  • Submitted:
    Sat, March 13, 2010
  • Updated:
    Sat, March 13, 2010

I ordered some pinochle playing cards via the internet from BSN sports. Amazon said they were Bicycle brand playing cards. Instead I was shipped an inferior brand of playing card made in Taiwan.

I paid $9.27 to return the inferior playing cards via the Post Office. I then phoned BSN sports and requested my return shipping cost be refunded to me since they shipped me an inferior product that was not as advertised.

I was informed by one Evan Fretz that they had not stocked the Bicycle brand playing card for two years. He refused to issue me a shipping refund. This is 'bait and switch' merchandising.

 

                                                                                                                   

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