Complaint Review: Bud's Appliance and Refrigeration Service

 Worst experience, I contacted Bud's Appliance & Refrigeration Service AKA Danion Navares (Owner) on July 16,2016 after a few times of trying to reach him to come fix my dishwasher that was leaking. Danion came out to my home on July 18,2016 he was here less than 10 minutes and said it was fixed and was warrantied for thirty days. I handed him cash and after requesting a receipt he gave me the receipt and left. On July 31, I called Danion (A few times) to have him come back and didn't get a response. I also texted him, No response. Tried again on August 1, No response, again on the 4th of August. once again, No response. Tried again on August 5th, Still, no response and again on the 7th of August my son tried from his phone (Danion answered!) He said he would be out to my home on Wednesday, August 10 and to text him before to remind him, which I did. We agreed he would be here at 9am and he was at my door on Wednesday at 7 am banging. He came into my home and did the same thing he did on the first visit. (Borrowing my screwdriver, since he didn't have his with him when he walked in) Five minutes later after tearing up the linoleum under my dishwasher when pulling it up, Not even sure what he was looking for) (However, I'm thankful I have a video as he did this). He said you need rollers and I will call you later to tell you how much they cost since the rack is not flat. He said that he was already heading into Austin to get some other parts and would check when he got there for the price of the rollers. (I still had rollers on the rack mind you) I had asked Danion some questions about a hot water heater) and Began proceeded to bad mouth other companies. (He makes a habit of doing this, I've learned) while bad mouthing other companies and how they rip you off). On August 11 at 12:13 Danion texted me. Stating the price would be 49.95 plus 20.00 labor and parts and also stated total was 75.00. I responded asking how he got 75.00 from 49.95 & 20.00 because I was getting 69.95.(I like to know what and why Im paying for things.) After I texted him how he came up with that amount, his response was It's 75.00 total amount not explaining how he came up with that figure when he, himself gave me the two figures that weren't equalling 75.00. I asked I thought the work was under warranty, He got irritated and responded back if I don't want to repair He would take the parts back. Several times I responded after and Not one response from Danion. I had an appt on the 12th and texted him since I still hadn't heard from him. No response. August 15th I texted and still no response. I have since found that Danion is NOT certified. I have also found out he has done this to others on Craigslist, The better business bureau, and yelp among other places, even on here! This man speaks of God yet is one of the most shadiest characters I have ever met. If you give someone a price, be prepared to explain HOW YOU GET THAT FIGURE especially when you, yourself give the customer one figure. PLUS, when you warranty your work, You should warranty your work, Why would someone pay you to come out and repair the very same appliance you were out to fix to begin with? I can understand parts. I would never expect someone to pay for parts if this were actually the issue. In the end, The rollers I found were NOT the issue after all. It was not leveled properly. Which is exactly what I paid Danion to do the first time! Danion is a crook! If you value your money and want good customer service and a company who truly backs up their work, I suggest going somewhere else. Because, once you question Danion, he will ignore you and not return calls or respond. This is NOT good business ethics! Remember, I'm just one of MANY who he has done this to!