Complaint Review: Buddy's Home Furnishings

 Buddy's renal rented me a phone ( Samsung galaxy mega) on 12/10/12015 and two days later it stop working. I took it back abd the manager found that 2 little prongs were missing at the slot that the sim card slides in. The sanford store did not have another galaxy mega so he calked around and found obe at the Apopka store which us about 25 miles away. I drove there to pick it up because I didn't want to wait the next day. When I got there they gave me the phone and I put my sin card in to find out that phone also had the same problem. The Apopka store had a second phone same type and this one worked properly until later that night I found out the battery would not charge 100%. I called the Sanford store and told the manager and he ordered me a battery. I never heard from him again until the phone froze completely on 01/04/2016. I took it in and the manager tried to reboot it and it took so long until he gave me a loaner for what I thought was a day. The next day he told me after I called because he never tried to call me that it would have to be sent out for repair. He also told me the same thing about the first phone that I brought back. Now about the rental agreement . The first phone cost $427 but I had a $100 card from buddy's to be applied to a new agreement which took it down to $327. I paid $100 down plus tax. When I brought that phone back and went to the other store and picked up the other phone it was about $80 cheaper which means my payoff would be much less. The manager told me he could no longer honor my $100 buddy's card because the phone was less tha $400.