Budget Auto Repair Called in ahead before bring in the car. Told me $89.00 to fix my brake. when came, he told me to replace everything such as caliber and router. Refuse to fix.fix the brake and grind down the router, instead of replacement. He is also very rude. Moreno Valley California
Called in ahead before bring in the car. Told me $89.00 to fix my brake. when came, he told me to replace everything such as caliber and router. Refuse to fix.fix the brake and grind down the router, instead of replacement. He is also very rude, when I refuse to fix such as call police on me, and told me i am too cheap. He also charge me $15.00. I told him that the advertisement on the ad, and the front of his store said that "Free Estimate period" He still charge me $15.00. I brought my car to differnt store. My car only need new brake and the router they grind them down.
I don't like the way this store "Budget Auto Repair" do their bussiness. They are so dishonest,and scam.
Stephen
Riverside, California
U.S.A.
1 Updates & Rebuttals
Budget Auto Repair
Moreno Valley,California,
USA
Under New Ownership
#2REBUTTAL Owner of company
Mon, March 27, 2017
We're really sorry to read about the trouble you had with and poor service you received from the former owner. However, we'd like to notify you that Budget Auto Repair & Transmission is now under new ownership and there's a whole new management team in place. The new ownership takes pride in providing excellent customer service. A hallmark of that high level customer service is transparent and guaranteed pricing. We provide a written estimate to you before any repairs are performed and we never charge for anything that a customer does not approve. This business practice will avoid the type of issue you encountered with the former owner.
We urge you to give our shop another chance under the new ownership. We firmly believe that you won't be disappointed.