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  • Report:  #600793

Complaint Review: Budget Brakes in Huntsville Al

Budget Brakes Charged me over $550.00 for new rotors and new brakes in 12/09 and still squealing on 2/10 Huntsville, Alabama

  • Reported By:
    Mad Consumer — Madison Alabama United States of America
  • Submitted:
    Fri, May 07, 2010
  • Updated:
    Fri, May 07, 2010
  • Budget Brakes in Huntsville, Al
    University Dr Huntsville, Al 35810
    Huntsville, Alabama
    United States of America
  • Phone:
  • Category:

I took my car into Budget Brakes in 12/09.  I was squealing when I stopped.  not much but annoying to me.  After they inspected the car,  they came and got me.  They stated that I needed new rotors and pads front and back.  They quoted me $550+.  I said ok.  Feb 2010,  I am squealing again.  I take my car back to Budget brakes.  They stated it had been less than 3000 miles since they replaced the brakes and I needed to upgrade to ceramic.  What!  After spending almost $600 with you,  I have to dish out more money.  I declined and so they buffed the pads.  Two days later,  squesling when I stop.  Same issue I took my car in for but now worse.  I take my car to another brake place.  They stated the brakes are cheap,  not costing more than $30 a set.  I called the 615 number on the receipt I was given at Budget.  Left a message but no return call.  Something needs to be done.  If I have to shell out more money for something that is sounding worser that than when I took it in,  then someone needs to refund me some of my money back.  This is ridiculous.  My husband feels I was taken because I am a woman.  I'm not being quiet about this though.  I want justice!

1 Updates & Rebuttals


Jeff

Manda,
Nebraska,
U.S.A.

Brakes Squeal

#2Consumer Comment

Fri, May 07, 2010

Brakes no longer contain asbestos and can squeal even when functioning properly. The question is were your old brakes malfunctioning? If they were, and your new brakes are not malfunctioning, you have no complaint.

If they squeal, there is a spray you can get to put on the pads that stops the squealing, but it must be applied in a quantity that allows it to soak into the pads.

You had other options of places to go to. If they quoted you a price, and did the work, you have no complaints unless they didn't actually change the brakes.

Hopefully, you asked for your old parts back in a bag.

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