Budget Car and Truck Rental Fraudulent billing for damages to truck after insurance promising "zero liability" was purchased Atlanta Georgia
On September 2, 2008 my daughter and I rented a Budget Rental Truck. We paid for two drivers, and a "zero liability" insurance, should any damage occur to the truck. From the truck rental lot, my daughter, who was driving the truck followed me to the Nashville Airport to return a rental car that I was driving. Damage occured to the overhead of the truck during this trip to the airport. We immediately returned the truck to Budget Truck Rental. No replacement truck was provided, nor were we reimbursed for the truck rental costs.
Subsequently, we received a bill in the amount of $4,410.45. This bill included charges for use of the truck for 7 days and two different lists of parts. We had already paid for 3 days use of the truck, which does not appear to have been taken into consideration. This bill is outrageous, in view of the fact that the agent who rented us the truck said the insurance would cover any damage to the truck. On returning the truck, he said that the over-head damage was not included in the insurance.
I would very much like to know if there is a class action suit against Budget Rental trucks for situations like this. If there is, then I would like to join in that class action suit.
W. xxxxxxxxxxx
Pensacola, Florida
U.S.A.
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7 Updates & Rebuttals
Chuck
Las Vagas,Nevada,
U.S.A.
in plain sight
#8Consumer Comment
Mon, February 16, 2009
My customers rent from the big 3 truck rental companies so I've seen the contracts.
Budget's contracts are relatively short and they have a separate insurance sheet to fill out where is says very plainly that overhead damage is not covered. She insurance sheet does not have much on it so nothing is buried anywhere.
I dont know about you, but I read my contracts. Contracts are in place so that both parties know what to expect in certain situations. Without them, there would be no recourse. They are there to spell everything out.
So why would you be surprised to get a bill for overhead damage if the contract says overhead damage is not covered? Where is the fraud? Don't we all have a responsibility to live up to our obligations?
If I want to start my own business, and I have a contract, and you accept it, why should I be responsible when you dont want to live up to your obligation? What can I do to get you to live up to your obligation? What recourse do I have?
In the business I work for, I have contracts too. I've stared people in the face, told them everything, had them initial next to it, told them again, and still have had people tell me that no one ever told them. There are bad businesses out there, but there are far more stupid people that dont know what the term responsibility means let alone practice it. Its always someone else's fault.
Lets report every bad business on this site. Its a good thing. But let's take responsibility for our own actions and not report good businesses that follow their end of the contract because we either dont want to take the responsibility for our actions and refuse to read the contract. Not everyone is out to get you. If you (directed to people in general) are a person that feels everyone is out to get you, then perhaps you need to grow up and talk responsibility for your life.
Mister B
Aberdeen,South Dakota,
U.S.A.
Read the contract? Really...
#8Consumer Comment
Sat, February 14, 2009
While there is 40 pages of agreement, and little time and 50 people behind you. Your sense of courtesy stops you from bothering and get on. Those Rental places bank on your rush, than tell you you didn't read the contract. Really. Had you used common sense, the agent would have told you you're holding up the line, and made you move anyway. Pleasure vacation? anyone? Not me. There is no place like home.
Chuck
Las Vagas,Nevada,
U.S.A.
Class action Law Suit? Because you didnt read your contract?
#8Consumer Comment
Sat, February 14, 2009
I wish there was a website that truly helps the consumer from bad companies. It is hard to tell which companies are bad and which ones aren't, on this website. I like to come here try to determine which companies are legitimately bad so that I can avoid them.
But then I see complaints like this one, from someone that wants to blame everyone but themselves for their problems. None of the BIG 3 rental truck companies cover overhead damage. It's in Black and White on paper, in more than one place.
I see far more consumers on here that dont think it is their responsibilty to read the contracts that they sign. That dillutes things so much that it is hard to determine which businesses are bad and which ones are good.
I dont want to do business with bad businesses. But I also dont want to avoid businesses that have bad reputations because the person complaining is filing an illegitimate complaint because they dont read their contract.
Chuck
Las Vagas,Nevada,
U.S.A.
Class action Law Suit? Because you didnt read your contract?
#8Consumer Comment
Sat, February 14, 2009
I wish there was a website that truly helps the consumer from bad companies. It is hard to tell which companies are bad and which ones aren't, on this website. I like to come here try to determine which companies are legitimately bad so that I can avoid them.
But then I see complaints like this one, from someone that wants to blame everyone but themselves for their problems. None of the BIG 3 rental truck companies cover overhead damage. It's in Black and White on paper, in more than one place.
I see far more consumers on here that dont think it is their responsibilty to read the contracts that they sign. That dillutes things so much that it is hard to determine which businesses are bad and which ones are good.
I dont want to do business with bad businesses. But I also dont want to avoid businesses that have bad reputations because the person complaining is filing an illegitimate complaint because they dont read their contract.
Chuck
Las Vagas,Nevada,
U.S.A.
Class action Law Suit? Because you didnt read your contract?
#8Consumer Comment
Sat, February 14, 2009
I wish there was a website that truly helps the consumer from bad companies. It is hard to tell which companies are bad and which ones aren't, on this website. I like to come here try to determine which companies are legitimately bad so that I can avoid them.
But then I see complaints like this one, from someone that wants to blame everyone but themselves for their problems. None of the BIG 3 rental truck companies cover overhead damage. It's in Black and White on paper, in more than one place.
I see far more consumers on here that dont think it is their responsibilty to read the contracts that they sign. That dillutes things so much that it is hard to determine which businesses are bad and which ones are good.
I dont want to do business with bad businesses. But I also dont want to avoid businesses that have bad reputations because the person complaining is filing an illegitimate complaint because they dont read their contract.
Chuck
Las Vagas,Nevada,
U.S.A.
Class action Law Suit? Because you didnt read your contract?
#8Consumer Comment
Sat, February 14, 2009
I wish there was a website that truly helps the consumer from bad companies. It is hard to tell which companies are bad and which ones aren't, on this website. I like to come here try to determine which companies are legitimately bad so that I can avoid them.
But then I see complaints like this one, from someone that wants to blame everyone but themselves for their problems. None of the BIG 3 rental truck companies cover overhead damage. It's in Black and White on paper, in more than one place.
I see far more consumers on here that dont think it is their responsibilty to read the contracts that they sign. That dillutes things so much that it is hard to determine which businesses are bad and which ones are good.
I dont want to do business with bad businesses. But I also dont want to avoid businesses that have bad reputations because the person complaining is filing an illegitimate complaint because they dont read their contract.
Chuck
Las Vagas,Nevada,
U.S.A.
Class action Law Suit? Because you didnt read your contract?
#8Consumer Comment
Sat, February 14, 2009
I wish there was a website that truly helps the consumer from bad companies. It is hard to tell which companies are bad and which ones aren't, on this website. I like to come here try to determine which companies are legitimately bad so that I can avoid them.
But then I see complaints like this one, from someone that wants to blame everyone but themselves for their problems. None of the BIG 3 rental truck companies cover overhead damage. It's in Black and White on paper, in more than one place.
I see far more consumers on here that dont think it is their responsibilty to read the contracts that they sign. That dillutes things so much that it is hard to determine which businesses are bad and which ones are good.
I dont want to do business with bad businesses. But I also dont want to avoid businesses that have bad reputations because the person complaining is filing an illegitimate complaint because they dont read their contract.